HOW DO I KNOW THAT MY ORDER HAS BEEN SUCCESSFULLY SUBMITTED?
You will receive an email confirmation containing the Order Number and details of your purchase. If you didn’t receive, contact us [email protected].
 
I WOULD LIKE TO CHANGE MY ITEMS ORDERED. WHAT SHOULD I DO?
You may contact us via [email protected] to request for change.
 
HOW CAN I TRACK MY ORDER?
A tracking number will be provided to you in your Shipping Confirmation email. If you didn’t receive, contact us via [email protected].
 
What extra precautions are in place at the warehouse？
 
It has been determined that the likelihood of being exposed to Covid-19 through shipped items is very low. We are taking all necessary precautions in accordance with the guidelines set by the CDC and WHO.
 
We have introduced social distancing measures, maintaining a 6-foot distance between each station.
We’ve increased our scheduled cleanings at all our fulfilment centres
We are also distributing PPE such as safety masks and gloves.
IS IT SAFE TO USE MY CREDIT CARD ON YOUR WEBSITE?
To ensure a safe payment procedure, our website uses credit card processor for a reliable and secure internet payment gateway, keeping all data encrypted with AES-256.